I have learned different ways to deal with students’ issues. The student that arrives late, the student that is disrespectful, and the one that wants to defy me. I am planning to incorporate in my workplace the following measures:

a) Use the "I" language instead of "you" language. Using the 'you" language will creates a disruptive behavior and/ or a possible confrontation instead of focus on the attention in the class.

b) Focus on a student’s conduct instead of the student.

c) Use certain techniques like: ask a disruptive student to meet immediately after class or to “take 10”.