The majority of our work we deal with people of all ages.  Each person and situation is different.  We are a training facility that requires a student to fill out a lot paperwork for exam registration.  For those that are not familiar with the technological world, we walk them through the process step by step when completing their exam applications on line.  It can be an intimidating process but we do our best to make them feel comfortable and answer any questions they may have.  The key to our success is patience and understanding.  Put yourself in their shoes.