Do your best to resolve complaints on your campus before they result in complaints to an Accreditor or regulatory authority. 

not only i refresh my memorie i learned a lot of things i will apply to my work place and do better as instruc tor and director of the school.

Fully versed on rules and regs now

This seems like a best prectice to me.

I will want to make certain that the rules about credit transfers are clearly delineated in our School Catalog and in sync with State requirements. This is not a gray area, and needs to be specifically stated in the schoold catalog that transfers are either NOT ACCEPTED or are ACCEPTED.  I will be doing further research on this topic for my own clarification, even thought our school is not accepting transfers at this time.

This is exactly what I needed! I think it would be great to have a Texas Compliance course for Instructors and other staff members so they understand the importance of the policies we follow. I'll definitly include the knowledge gained from this course with my faculty. 

To insure the Director's Designee is prepared, he/she should be cross-trained in the Director's job so that he/she is capable of assuming the role if it becomes unexpectedly necessary.