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Retention Education

This course was very enlightening for me.  I believe we utilize alot of the tools discussed in the modules, but maybe a little differently. 

 

I am going to try to be open to listening and participating in student lives with a more stern approach.  I believe these students want structure and guidance and I am very excited to provide them with that knowledge.

I agree, even though we already follow most of the tips, I still learned new ones.

I enjoyed this training course. I feel that good customer service makes for a very successful business.

I found out and will use many of the ideas, to build a good customer service foundation.

 

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