Yes, agreed! I have taught for several colleges online, and not sure if it is the platform they used, or course developers? However, I find that student retention is enhanced when a course is organized in such a manner that students can go through the modules and complete the work without being weighted down by issues such as where or how to locate where to post information. It is helpful to communicate with students in the 1st week to ensure they know how to navigate the system, and are not afraid to ask questions if they can't figure something out.
