Montse Huerta

Positive attitude is the key in this course. Being patient and listen to the students needs. 

Aaron Devine

The heirarchy pyramid to make connections with people was excellent. I'll be thinking through this regularly to discern where things stand, but also how to "back up" if things have moved too fast.

Christena Meier

I enjoyed the layout of th is course as it makes a few great suggestions towards how responses should be made to potential students as you talk them through the process of enrollment. I excpect to be able to respond accurately and efficiently. 

Jesús Fuenmayor

The fact that the call to the institution enters is excellent since it is always expected that there is interest in the caller. It is necessary to be patient in order to listen carefully to your approach