<p>Through this course I have learned the different loan types available for students and how to help them understand the FA process. I feel by taking the time to explain everything you can to the student as well as creating a folder for them with all the documents needed for them to maintain their student loans. The entire school should be the support for the students. Making them feel they are important and not just a number. Many of our students do like the personal touch when employees know their names and speak to them daily. All of these things can help create a positive learning experience for the students.</p>