Comment on William Dindy's post:
That last point about ultimate responsibility is the heart of it. Even a sincere call to ED, with notes taken and dates recorded, doesn't transfer accountability — the school remains responsible regardless of who gave the advice. Building real fluency in reading the regulations directly is the only durable protection, both for the institution and for the FAO's own professional standing. Guidance is a starting point, not a shield.
With Benevolence, Shannon
