You have identified a major problem in all schools - even when there is sufficient staff. Here's an exercise that can be worked on in staff meetings. Ask everyone to draw an organization chart as they believe the school is structured. Then ask them to write in the names of everyone on staff along with job titles. They of course have to include themselves. It is amazing. If there are 10 people you'll discover there are 10 different organization charts. Well, it's kind of scary. But you can use this opportunity to develop a really great org chart so everyone knows who reports to whom and what their job descriptions are. Good luck, Susan