Debra: Yeah, it's like being in different conversations. Some you feel real good about - smooth, comfortable, engaging, balanced sharing, respect for the others opinion, etc. Others you may feel didn't go so well - didn't seem interested, couldn't understand my point, disagreeable, unfriendly, etc. Same thing with classes, some go real well, others not so much so. What made the difference? Having a record of sorts can help shed light on something that previously worked and you want to recall that. There is just a lot of benefit to recording thoughts, ideas, or notes to yourself. The method you use really doesn't matter that much. Regards, Barry