David, Entitlement is ubiqutous these days, in every setting - public and private. Students have many unrealistic expectations they display, born out of who knows what. I'm only concerned wiuth their learning, not their entitlement (or other immature sentiments). Therefore, I'm willing to prioritize student learning even if it means customizing my lessons to accomodate students. But it's a shared responsibility, and if a student is not going to meet me at least halfway, then I'm not interested giving my assistance. Barry Westling