Vicki,
Positive relationships with our students can do as much to help them as the instruction we are providing. I agree that when the student feels their instructor cares, they'll be way more interested during class and willing to comply with the expectations given by their (trusted) instructor. Plus, it's just plain old common courtesy and good customer service to do what we can, both instruction-wise and personal-wise, to assist our students when we can.
Barry Westling
