Good tutorial
Our team has used some of the processes that were outlined in the tutorial. Sometimes we were successful, other times the creative and problem solving processes were flat, generating no real solutions or steps to solutions. this was more of a "buying in" problem than a process problem. It's a very logical process to use the techniques that were listed. Getting input from all of the team can lead to some very creative processes and solutions.
I agree. I liked the ideas that used pictures instead of words. So many times we dont consider images and i think we miss out.
