I have been involved in change management for many years. Even with this expereince, I found this training very helpful. It reminded me to approach resistance to change as an opportunity to solve problems and not as someone simply being defiant/difficult. It also reminded me about the need to take care of myself personally while managing change in order to ensure I am in the right state of mind and giving my best to the change process.
I agree, you must make sure you have the support of your team and they know they job and how their contributions will benefit the complany.
Change is not easy but it takes shared goals and willingness for all to support the team and what is best for the workplace.
This course was very insightful. I learned that co-workers must undertsand the reason for change before they can whole-heartedly contribute to it.