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How to win a student that feels overwhelmed

I have a the biggest challenge of winning studets back after a long absence, how do I win them back?

When I am confronted with this situtation, I offer the ability to audit a class or two to allow them to become refreshed with the content as well as adapt to becoming a student again before they are put into regular classes.

One way that has helped me is to remind them of the reason they started classes in the first. I always keep the goal in front of the student.

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