Sherry Plemmons

This module reinforced that retention is most vulnerable during the first week of classes and that small “moments of truth” often have the greatest impact on whether students stay or leave. I learned that first-week experiences should be viewed as an extension of orientation, not a separate event, with intentional efforts to continue building comfort, clarity, and connection.

A key takeaway was the importance of early intervention. Attendance issues, disengagement, missed assignments, or behavioral changes often signal external barriers rather than a lack of motivation. Addressing these concerns immediately and compassionately helps prevent students from falling behind or disconnecting before… >>>

 
This module reinforced that student retention begins well before the first day of class and is shaped by the quality of connections students form early on. I learned that orientation plays a critical role in reducing buyer’s remorse, building institutional credibility, and helping students feel like they already belong. When students leave orientation feeling confident, informed, and supported, they are more likely to persist.

A key takeaway for me was the importance of faculty involvement in orientation. Early interaction with instructors helps reduce fears about the classroom, sets clear expectations, and builds trust. Faculty credibility, approachability, and clarity around… >>>

This module reinforced how powerful orientation can be in building institutional connections and reducing buyer’s remorse. I learned that orientation is not just about sharing information, but about helping students leave already feeling like they belong. Simple actions such as being greeted by familiar faces, interacting with staff and current students, and learning how to navigate the campus reduce anxiety and build confidence before the first day of class.

I also learned that interactive, student-centered orientation activities are far more effective than passive presentations. When students move through departments, ask questions, and connect with peers, they begin forming relationships that… >>>

This material reinforced that student retention depends on perceived value outweighing cost, and that student perception shapes satisfaction. Even well-intended policies can damage trust if they feel inconvenient or uncaring from the student’s perspective.

I learned that cost includes more than money. Students also consider time, family responsibilities, work demands, and lost opportunities. Retention improves when institutions intentionally add value through meaningful interactions, proactive support, quality service, and practical learning experiences that continue beyond orientation.

The content also highlighted common student fears, such as not being smart enough or not fitting in socially. Involving current students as mentors and role… >>>

Orientation is a crucial component of the academic experience. Students should leave feeling engaged, well-informed, and prepared for success in their classes. engaged, informed, and set up for success in their class. 

Faculty involvement is an essential aspect of any successful educational program. Students need to trust and enjoy learning from their instructors, and faculty members play a crucial role in fostering this positive learning environment. However, in the case of the college I work for, an online school, there is no in-person orientation or equivalent for new students. This means that there are no opportunities for students to establish a personal connection with their instructors. Despite this limitation, there may be other ways to ensure that students feel supported and engaged in their online learning experience.

Students with more connections and relationships at their institution are more likely to graduate successfully. Therefore, when designing orientation programs, it is essential to consider the student's perspective. While policies and procedures are necessary from the institution's point of view, they are lower on the student's list of priorities. Therefore, it is recommended that current and alumni students be asked for feedback on previous orientations to improve the program and/or provide testimonials. 

Starting at a new school can be a daunting experience for students. They often worry about more challenging coursework and the fear of failing in a new environment. Besides academic concerns, students also need help fitting in with their classmates. Therefore, addressing the social aspect is as important as focusing on academic performance.

Apart from these factors, students also consider the cost of enrolling, including tuition fees, books, time, and opportunities. This includes the time they need to give up for family, friends, and other activities.

It is also essential to acknowledge that a student's perception plays a crucial role… >>>