Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education. I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean. My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer. Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards. To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Website

https://www.nortonnorris.com and www.enrollmatch.com

Activity

Dr. Jean Norris

Discussion Comment

Using Creativity for Call Backs

Sometimes it's just the simple tweaks that can help you reach just one more person. Continued success, Nina!

Dr. Jean Norris

Discussion Comment

Using Creativity for Call Backs

Very creative! I believe any message that breaks from the normal, everyday and boring has a better chance of being listened to. How do your messages work for you?

Dr. Jean Norris

Discussion Comment

Work environment and motivation to lead

Hello Susan. What a great story and leadership approach. It reminds me of the Appreciative Inquiry (AI) angle we use in consulting projects. The concept of AI is to look for what is going well and do more of it rather than look for what is bad and wrong. It appears that you directed the language and thereby the attitudes of your team by focusing on how to move foward vs. staying stuck in the past. I can imagine morale increased tremendously with this approach. When people focus on the positive; creativity and energy increase. Thank you for sharing such… >>>

Dr. Jean Norris

Discussion Comment

Deciding to be a manager or leader

I hope so too, Jeannine! It is certainly our goal to help you and others discover new things. Please let me know if there is anything more I can assist with, too.

Dr. Jean Norris

Discussion Comment

Deciding to be a manager or leader

I like the visual of the hat with two different fronts, Richard. It surely does explain that one needs to have skills in both areas as well as to know when to use them (flip the hat around). Thanks for sharing your insights!

Dr. Jean Norris

Discussion Comment

Deciding to be a manager or leader

Absolutely! Again, it's very positive that you have proficiency in both skill sets and know when to use them. Leadership is both an art and a science, isn' it? Continued success, Jeannine.

Dr. Jean Norris

Discussion Comment

Work environment and motivation to lead

Excellent example, Blanca! Thank you for sharing such a motivational example. Continued success to you!

Dr. Jean Norris

Discussion Comment

Deciding to be a manager or leader

Hi Jeannine. It's very positive that you have the ability to use both skill sets. Equally important is knowing WHEN to use them. It sounds as if you use management skills when the task needs to be dealt with quickly and perhaps leadership skills when the task at hand isn't as time sensitive. Do I have that right?

Dr. Jean Norris

Discussion Comment

Work environment and motivation to lead

You are right, Blanca. A leader definitely has the ability to change an environment as long as the followers want to move in the same direction. How do you think a leader can successfully change an environment? For example, given everything that is happening in the career college sector (governmental influence), how might an admissions or campus leader change the environment to recognize external mandates? Any ideas?

Dr. Jean Norris

Discussion Comment

Your Most Challenging Obstacles

These are great responses, Nina. How do these approaches differ from what you've done in the past?

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