Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education. I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean. My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer. Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards. To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Website

https://www.nortonnorris.com and www.enrollmatch.com

Activity

Dr. Jean Norris

Blog Comment

Effectively Managing Change in this Environment

Great angle, Susan! As a graduate of a medical assisting diploma program myself, I often wonder what value that could bring to an organization. I would think it adds a lot of credibility. I'm curious what others have found in terms of using alumni stories.

Dr. Jean Norris

Blog

Non-Profits are Seeking Similar Solutions

Working with a large state university this week on their customer service and recruitment challenges. Although the environment is very different, the challenges are similar - They are seeking ways to adapt to the needs of today's student in effective and innovative ways, too. Everyone wants more of the right students and there is much to be learned from both sectors.

Dr. Jean Norris

Blog

Beyond Gainful Employment: Student Engagement in Achieving Career Success

Join us at the 2011 APSCU Convention & Expo on Monday, June 6, 2011, 9 AM to 11:45 AM. Location to be announced.

Click here to register. Advanced registrants will receive complimentary guaranteed seating.

Dr. Jean Norris

Blog

Beyond Gainful Employment: Student Engagement in Achieving Career Success

Join us at the 2011 APSCU Convention & Expo on Monday, June 6, 2011, 9 AM to 11:45 AM. Location to be announced.

Click here to register. Advanced registrants will receive complimentary guaranteed seating.

Dr. Jean Norris

Blog Comment

Leadership and Managing Change

Blake,

We are seeing a need for strong and talented leadership at all levels of an organization. With the governmental influence along with the demands of today's consumer...much change is headed our way. The successful schools/colleges will be the ones with innovative thinking, dedicated implementation and moving egos out of the way. No longer will the words, "We've always done it like that" be welcomed or useful.

Along those lines, some organizations have invested in the long-term by developing their people with sustainable training and development. Many, however, have churned employees (especially in admissions) with the idea that all employees… >>>

Dr. Jean Norris

Blog

Updated Approaches in Training

Just completed training with an amazing group of admission professionals with excellent outcomes! It's interesting how the new reps just jumped in and did amazing while "seasoned" reps were admittingly struggling. Many told me that they are finding it hard to let go of what they've been doing (including using their scripts) for 10, 15 and even 20 years!

I'm curious what others are finding out there?

Dr. Jean Norris

Blog Comment

Adapting Your Admissions Training and Recruitment Tactics

That's a great idea, David! My experience has been similar. Many people are happy to go along with change if they have an understanding of the importance and the "WHY" behind it.

Dr. Jean Norris

Blog Comment

Effectively Managing Change in this Environment

Did you ever wonder where the training methods used in admissions came from? How about the methods you are currently using at your school?

Dr. Jean Norris

Blog Comment

Leadership in Student Success

Love it! A Chief Talent Officer is a great idea to hire and develop top talent. This is surely a point of difference that will make a huge impact in student and institutional success.

Dr. Jean Norris

Blog

Leadership in Student Success

These surely are interesting times in the career college sector and strong leadership is needed at every level of an organization. How are you currently developing leadership skills for your employees to serve students (and each other) effectively?

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