Compliance is essential if a college is going to meet all of the accreditation and certification requirements.  College personnel need to be current on the latest compliance issues as they make program and course additions and revisions. This group is for college personnel who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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OH Compliance | New blog by Yvonne Stancil

This was a very informative class and I learned lots. It was also very user friendly and easy to follow.    

ethical | New blog by Garrick Dawson

great course 

Ethical | New blog by Garrick Dawson

This course has taught me to be ethical in all situations 

Best practice | New blog by Tracy McArthur

With knowledge comes wisdom, so have gained wisdom going through is course. The best practices is continuesly study this information so you can be the best Director and great for your student.  O...

Ethics | New discussion by Diane Marsteller

If you have a gut feeling someone may not be able to benefit from your training, you have an ethical responsibility not to enroll them, maybe suggest an alternative plan.

Watching the Disclosure video | New discussion by Diane Marsteller

You said that each student must get  a copy of the disclosure form, they watch the video and a copy is e-mailed to them, is that the copy?

Admissions Representative | New discussion by Cedric Woodard

How long does it take to recieve your agent permit once completed with quiz?

What I learned | New blog by Margaret Majors

I learned a lot about the dialog and the set up the admissions process. I also found that the wording of some of our dialog needs to be revamped or twaeked a little. I enjoyed the training.

Shirts and other giveaways | New discussion by Tyrone Russell

Hello All, I am just wondering how you handle giveaway items for folks attending events sponsored by the school. Do you do it? How do you build your contact list utilizing incentives?

Plan of Action | New blog by Dustin Whitman

I like to have the course update me on ethical behavior regarding the recruitment (and related activities) of students. I look at this course as a sharpening of awareness / refocus on what is importan...