By using questioning, guidance, and coaching, managers can help employees build strong problem‑solving habits, improve decision‑making, and generate new ideas. Asking open‑ended questions about the options employees considered is more effective than focusing only on the manager’s preferred solution, because it reveals how employees think and make decisions.

Definitely will keep these on hand for all my learning and growing curves

As someone who finds themself not creative or creative being defined as a great imagination these tactics actually made sense on how to handle that/those situations

So many things I didn't know, and I can take these practices outside of my professional career and apply them to my personal life

This was great as it gave me a list to help identify and resolve questionable decisions

The Problem-Solving Techniques modules has a lot of superior information on how to define and solve the problem, without making assumptions.

During the training, I gained valuable insights into Leading with Generative AI. I intend to apply what I’ve learned in Sharing Knowledge, I will share the knowledge gained with my colleagues through Generative AI , which will help reinforce my learning and support the team’s overall performance

what to and what not to avoid 

Taking action in increments helps you see the partial results of your fix, and determine if the action will be successful if fully implemented.

group decisions are good