College student populations are becoming more diverse.  The range of diversity among current students is wide thus requiring all college personnel to become familiar with how each respective population group needs to be supported to achieve their career goals. This group is for all college personnel who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Potential Emotional and Psychological Challenges | Origin: ED142 | New comment by Joseph Hlavin

As a veteran and administrative and educational leader, it is vital to recognize early signs of conflict that can lead to misunderstandings and veteran-student intolerance - vice versa. 

Understanding Generational Differences | Origin: ED135 | New comment by Kathleen Watts

I have learned that a Generational focus to teaching may be necessary to reach all your students. It is easy to take for granted that everyone knows the latest technology. As educators we must be...

The Diversity in “Diverse” | Origin: ED137 | New comment by Jeff Kemmerer

I will pre read the information to make sure it is not gender bias. I will also make sure that students as well as myself are more sensitive to this issue. I belive that a well thought out message at...

Culture vs. Race | Origin: ED137 | New comment by Cynthia Lipkins-Scott

As instructors we do see race, but we must respect allcultures, and make students feel more comfortable

The Diversity in “Diverse” | Origin: ED137 | New comment by Cynthia Lipkins-Scott

It is important that i have knowledge about various cultures to assist them with learning

Language as a Reflection of Culture | Origin: ED137 | New comment by Gary Katzman

This series has been helpful to me to better understand cultural differences and how ones "Mother Tongue" figures into it.

Instructional Strategies for Students with PTSD | Origin: ED130 | New comment by Neelam jain

This module helps to know how to support students withPTSD and TBI.It tells for the best performance they need trust, communication, also the instructioNallo guidance.

Supporting Students with PTSD | Origin: ED130 | New comment by Neelam jain

This gave a great insight that PTSD students need accommodations to have effective perfo. It also explains about IEP.

Traumatic Brain Injuries (TBI) | Origin: ED130 | New comment by Neelam jain

It has some really good information. Also the sign and symptoms commonly seen.

Understanding Post Traumatic Stress Disorder (PTSD) | Origin: ED130 | New comment by Neelam jain

This part of the module clearly defined about PTSD , Also its prevalence. It also identified  the predisposing factors .We get sometimes students and patients having PTSD so it's possible to...