College student populations are becoming more diverse.  The range of diversity among current students is wide thus requiring all college personnel to become familiar with how each respective population group needs to be supported to achieve their career goals. This group is for all college personnel who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 

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Incorporating What I've Learned into the Classroom | New comment by Melissa Nazareth

When using teaching tools, such as images and videos, I try to incorporate as much diversity as possible so that many cultures, especially those of the students, are represented within the learning...


Incorporating What I've Learned into the Classroom | New blog by Yolanda Thompson

The most challenging aspect of teaching for me is addressing cultural diversity.  In my classroom setting, cultural diversity extends far beyond geographical lines, so I find myself trying to ide...


Diversity | New blog by lisa anthony

As teachers, we know that every student is unique and an individual. But students often feel grouped—they’re one of the smart kids, they’re on the football team, or they’re so-...

Sharing my thoughts | New blog by lisa anthony

This course has really reminded me to take a step back and be more engaging and flexible.  Human beings are complex individuals and every person is different from the other. It is difficult...

Important Information | New comment by lisa anthony

I agree, very thought provoking. I have had many veterans in my classrooms. I wish I would have watched this last video sooner. We take for granted that everyone should be expected to move at a sam...

Teaching Gen Y Students | New comment by grace kreager

This course was very helpful since I am of the  baby boomer generation.

generation y | New discussion by Lena Mercuri

most demanding genration   

generation y | New discussion by Lena Mercuri

interesting group 

Important Information | New blog by Monica Broechin

I found the information to be important and revelant for student interaction. The content of the course was very informative and thought provoking. I feel I will be more sensitive to the level of und...

ASD | New blog by Robert Whyte

I have, over the years, taught many students who presented an IEP when first entering the classroom. The IEP would generally specify certain accomodations such as extra time on tests and lab activitie...