College student populations are becoming more diverse.  The range of diversity among current students is wide thus requiring all college personnel to become familiar with how each respective population group needs to be supported to achieve their career goals. This group is for all college personnel who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 

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English Language Learners (ELL) | Origin: ED202 | New comment by Tiffany Galindo

ELL often take years to master the level of proficiency. They're often unaware of the cultural differences and respect should be given to those learners.  

The Diversity in “Diverse” | Origin: ED137 | New comment by Kathleen Fabrizi

Be aware of my own behavior first!

Strategies to Maximize | Origin: ED142 | New comment by Felix Moret

Flexibility is key.  Using application questions is a good idea I plan to use this year as it helps with critical thinking development and assistance.

Assumptions to Avoid | Origin: ED142 | New comment by Felix Moret

Don't assume that all veterans are alike.  They have different military experiences.  Also, don't assume that they are more responsible or have any other traits/characteristics that...

Potential Emotional and Psychological Challenges | Origin: ED142 | New comment by Felix Moret

Every veteran is different.  Impatience and intolerance may be symptoms of a deeper problem or feelings of disrespect.  Becoming aware of resources available to veterans is important. 

General Challenges When Teaching Veterans | Origin: ED142 | New comment by Felix Moret

Veterans are a group that need to be considered in the realm of diversity as well.  They have unique experiences and challenges as they re-integrate into civilian life that need to be taken into...

Instructional Strategies for Gen Y and Gen Z Students | Origin: ED135 | New comment by Kwinn Doran

I appreciate that this course keeps stressing that at the core all learners share more in common than not, including across generations. 

Technology and Multigenerational Learners | Origin: ED135 | New comment by Kwinn Doran

Generational perspectives are starting points, not end points... all learners are essentially the same.

Learning Preferences of Generational Students | Origin: ED135 | New comment by Kwinn Doran

some generalizations here are far off base, but interesting to think about. The trends that people grew up in certainly influence..

Understanding Generational Differences | Origin: ED135 | New comment by Kwinn Doran

Good information. I would just suggest Gen Y, if we are generalizaing, is not self centered... massive activism, achieving real change (or seeking it) for others, etc. Interesting considerations,...