Hello,
As a leader it is important to always use empathy and listen very carefully to all of your staff. Remember we need to act professional at all times in order to show the staff the level of how we want our team to run. Make sure we use our daily core values of respect and trust in order to build dependability and a stronger team. Lastly, it isn't easy to lead but what I noticed is just like in the training, leadership can be developed, and practiced for success some day for all staff members.
