I found 104 to be stimulating and engaging because it focuses on students and the intricacies of the classroom setting.
I learned that there are many ways to deal with difficult situations and that the best way is to be cool and reasonable. Often we get caught up in the heat of the moment, but it is best to not be too emotionally involved when a crisis occurs.
I can apply the learning I experienced in this course by looking more carefully at my responses to students at every level of instruction--both in and out of class. Learning is always going on, so I need to be more aware of how I come across as a professional.
I have always had support from fellow faculty members and administrators at my institution. Having brief meetings with other faculty members across the curriculum offers an ideal way to learn more about classroom management issues.
