<p>I really enjoyed this class as well probably better than the others.&nbsp; Perhaps because that is my goal for this year is to improve my retention rate and lower my attrition rate.&nbsp; The suggestions and information learned will be helpful to me and I plan to apply what I have learned.&nbsp; The second video about what "great" teachers do is something that all teachers should see it really emphasized practical but necessary things and not jsut big things that can be done to help improve retention.</p> <p>Susan Parlor</p> <p>&nbsp;</p>