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1. The biggest thing that I have learned is what are the expectations for new managers. Instead of just managing tasks, now we have to manage people, but also gain respect from our direct reports. I now am learning how to get things accomplished by depending on not just myself, but others.

2. I am learning how to help and support my direct reports succeed, in return, it allows me to succeed. By providing leadership, keeping things running smoothly and building effective networks is what will make all of this happen.

3. Completing this program has been a hugh support for me and knowing that I can go back and look over any section when faced with a problem, is a hugh relief.

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