I agrre with both. Its important to realize that some stresses can not be controlled whether they come from personal or professional life. Sharing or let people share why they are not performing well, helps. Instructors should be aware of the fact that students do get stressed out not just due to the academic/ school work but also from their personal lives. I meet my students one on one every 10-15 weeks. I give them feed back about their performance and ask for their feedback about the courses and the instructors. During the discussion with some who are not performinf so well, stress from life turns out to be an important factor. I do not offer counselling but do listen to them and may suggest some coping principles or words of encouragement. I have found it helpfu;l many times and have seen that their performance improves
