Lauren, They have to be involved from the beginning, the very beginning. A goal must be stated...usually to create more growth and to fill a need for specific training in a local market area. School groups that involve front line faculty early and often find the most success in new programs or program modifications. One of the biggest mistakes you can make is keeping front line associates or faculty in the dark about the business need. You sometimes think...there job is to teach the curriculum. Wrong, their job is to deliver world-class service through the educational experience and to own the results of their students, programs and the college. Bringing them into the fold, the P&L, the business needs, the training needs of the market area, that is the best thing you can do to get buy in. Create a team of operators, not just faculty. When they are involved in daily business decisions and they understand the situations you face that require adaptation and change, they are more likely to support your initiatives. Christopher Nickell