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Charisse ,
Those are two great examples of how turnover can impact a campus. Morale is bound to suffer and once that turns sour, it is very difficult to recover. When vacancies occur, someone has to pick up the slack thereby impacting their work as all. My experience has been that in most schools Admissions will suffer from the highest turnover rate. That will impact everything all the way down the line. Our students connect first with their Admissions rep and if that person goes away before the student has an opportunity to make solid connections with others, it is very easy for that student to choose to leave as well. Now your retention rate is impacted, which impacts your accreditation, etc.

Dr. Patricia Kapper

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