Vanessa,
You are spot on with your approach. You may have read in previous posts that I am a true believer in treating our employees with dignity and respect. Being a manager who is not afraid to communicate with their employees has a multitude of advantages. For one, you know what is going on in terms of employee unrest. Also, Employees will support changes that you want to make if they know what and why and if they are given an opportunity to provide comment. A great exercise is to create a list of management behaviors which will enhance employee retention.
Dr. Patricia Kapper
