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This module covers an important topic for healthcare workers and the students we are educating to enter the healthcare field. I have worked in healthcare for some time and I find it useful to have emotional intelligence. Knowing how to handle difficult patients with a sense of calmness and understanding will alleviate what could be a stressful situation. Controlling your own emotions and being able to help others with theirs is a strong skill to have. I use this same technique with my students in clinic. I teach them strategies to use when they are caring for patients. I also create a safe environment for my students to grow and thrive during my time spent with each and every one of them.  

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