Bernadette Yeaton

In terms of responsibility, there is always two sides. For example, when a student fails a class, the school and the instructor are partially held responsible. Schools need to provide every opportunity for a student to succeed, which means identifying a potential failure before it occurs. That's why schools have Education Planning. When a corrective action is required on the part of an instructor, one must also consider what part the school has in the instructor's shortcoming. Did the institution provide enough guidance? training? How can the institution prevent it in the future? That's why when our institution gives out warnings, we do not simply state the violation, we provide constructive feedback on what the instructor can do to do better and how the institution can help the instructor. We have to focus our mindset as a team - when one team member fails, the whole team does. Often, when an instructor requires corrective action, we include retraining, or reorientation. We do an annual reorientation with all faculty to make sure that they are aware of the policies and procedures. We give them opportunities to participate in the administrative review of policies and procedures and solicit their feedback via surveys. But remember, surveys are wonderful, only if you give them in earnest and act upon them!