Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education. I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean. My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer. Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards. To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Website

https://www.nortonnorris.com and www.enrollmatch.com

Activity

Dr. Jean Norris

Discussion Comment

Giving Memorable Tours

Instructor and student introductions are a great practice during a campus tour. Generally speaking, both the tour and conversations with staff or faculty during the tour provide the opportunity for the prospective student to feel more comfortable with their decision to attend school. How do you customize your tours, Tu? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Sharing Expertise with your Prospective Student

Thank you for sharing Tu. It looks like you're utilizing student success stories and your own experiences to build value for your students. Keep up the good work! Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Interpreting Others' Communication Preference

Great insights Natasa. Your approach to provide options seems like a good way to try to understand a person's communication preference. I think you're right, sometimes it may take a while to clearly understand a communication preference and it's not only patience that is required but creativity as well. Thank you for your contribution. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

How Do You Learn Best?

Thank you for sharing Natasa. Knowing your preference and being able to identify and adapt to another person's preferences is a great way to improve your connections with others. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

How Do You Learn Best?

Now that you know this about yourself, how does this impact you in your role? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Exploring All the Options for your Prospective Student

Very well said Huichi. I think this concept has been difficult for many people to accept but to your point, if they aren't meant to be there they will eventually drop out and that impacts your institution. How do you help your students consider all of the options to determine if your school is the right fit? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Sharing Benefits from the Student's Perspective

Word of mouth is an extremely powerful recruitment tool and it looks like your school is building a solid network to make that happen. Great work! Thank you for sharing. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Questions to Explore the Environment

It sounds like you're seeking to help the prospective student understand their motivation to attend school, do I have that right? I'm a firm believer in partnering with the student in their decision-making process and asking good questions to help them consider all their options is important. A word of advice you, 'why' questions can cause a person to feel somewhat defensive so rephrasing your question to a 'what' or 'how' question may give you even more information. Thank you for your post Huichi. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

The Four Elements for Success

You bring up an excellent point Huichi. The ability to translate your product knowledge into benefits for the other person is extremely important. All of the elements are extremely important and admissions professionals need to be skilled in all four. How can having a great attitude enhance the product knowledge an individual may have? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Using Creativity for Call Backs

Great approach! Thank you for sharing. Dr. Jean Norris

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