Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education. I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean. My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer. Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards. To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Website

https://www.nortonnorris.com and www.enrollmatch.com

Activity

Dr. Jean Norris

Discussion Comment

Deciding to be a manager or leader

I think you're right Dean, having experience and utilizing your people skills can help when you make the choice to step into the manager role. Thank you for your contribution! Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Work environment and motivation to lead

Ah, I didn't see this post until after I replied to your earlier post. Based on your observation about the possible adverse effect, what can you do to prevent a toxic environment? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Work environment and motivation to lead

So it sounds like you are describing a positive environment that motivates the team to want to succeed. How do you deal with challenges that may impact the environment? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Are leadership skills critical?

Good point Richard. What are important elements to lead to success? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Work environment and motivation to lead

Thank you very much for your thoughts Augie. The mind is a very powerful 'tool' and as you noted, we can feed and train our mind to be positive and stay motivated. Stay positive! Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Inbound Calls at Your Office

Thank you for sharing your approach LeAnn, I'll be the prospective student sitting in the office appreciates the undivided attention. I'm curious, what does your voicemail message say and how quickly do you typically get back to the people who are leaving messages? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Lessons learned from the Principal Story

Great observations Richard. How will this video specifically impact your actions? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Work environment and motivation to lead

Congratulations Agustin and good luck with your goal, I admire your focus and your desire to help your students! Thank you for your contribution to this forum. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Communication Methods

It makes a lot of sense that you struggle to focus your listening when you multitask because the reality is that we can't truly listen if we are multitasking. The challenge is to be able to focus on one thing at a time and still keep all the plates spinning. You also mention the struggle to transition after a disappointing call. I would like to open that one up to the forum because I'm sure there are many great suggestions out there. I know people who have visual touch points in their offices to remind them to smile and be… >>>

Dr. Jean Norris

Discussion Comment

Work environment and motivation to lead

That's great Agustin. Are there times when your work environment impacts your motivation? If so, how do you refocus your energy? Dr. Jean Norris

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