Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education. I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean. My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer. Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards. To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Website

https://www.nortonnorris.com and www.enrollmatch.com

Activity

Dr. Jean Norris

Discussion Comment

Increase Your Voicemail Success

Linda, it sounds like you are taking a step back to evaluate your effectiveness in working with your students when leaving voicemails. This can be difficult, so don't be too hard on yourself. The great news is that the awareness you gain by doing so can offer ideas on specific areas that you'd like to improve, like voicemail messages. What might you say in one of your new voicemail messages to reach your students? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Improving Your Call Process

That is great awareness Linda. It sounds like you have a plan in place to start making those outbound calls a success. Please keep us informed of your success. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

The importance of emotional intelligence

Lisa, thank you for sharing this. It sounds like you value leadership and know that in order to lead others, you have to know yourself. Self awareness will allow you to know how you will relate to others too. Keep up the great work. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Overcoming Your Listening Limits

Sergio, that is great awareness. By being able to listen to each student individually, you can tailor your response to that particular student. I'm curious, what steps will you put in place to help you with this? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Giving Memorable Tours

Kimber, great point. Tours can be a great way for potential students to feel engaged and envision themselves at the school. Keep us posted as to how your next tour goes. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Overcoming Your Listening Limits

Isabel, that is great awareness. By listening to what they are saying, you can ask follow-up questions and tailor your response to the individual student. Now that you have this insight, what steps are you planning to take to start using this technique? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

The Admissions Professional's Code of Conduct

Kimber, great point here and what a great opportunity. By tailoring your questions and the interview experience to your students, you are doing your part to build that relationship. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Increase Your Voicemail Success

Connie, great job here. It sounds like you had some great "take-aways" from this course. Please keep us informed as you use this new technique. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Breaking Bad Habits

Cara, thanks for your honesty here. There never seems like enough time in the day to get everything accomplished, right? Now that you are aware of this, what are your steps going to be to break that habit? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Phone Personality

Great job Cara. It sounds like you have a plan in place for when you are talking on the phone. I wonder, what do you do if a potential student isn't looking to come into the campus just yet? Dr. Jean Norris

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