Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education. I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean. My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer. Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards. To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Website

https://www.nortonnorris.com and www.enrollmatch.com

Activity

Dr. Jean Norris

Discussion Comment

Adapting Your Communication

Tangela, Thanks for your post! Asking good questions is the right place to start. What are some of the questions you might ask to adapt your communication to keep the student engaged? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Giving Memorable Tours

Joe, Sounds like you have some great resources to showcase your programs and school. It's nice to have options. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Questions to Explore the Environment

Joe, The question I have for you about questions is this....Are these types of questions for you? or for them? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

The Four Elements for Success

Joe, You are right that all 4 competencies are essential for success. The key is finding out how you can expand each and every area to help your students to the highest degree given each will need something different. Great insights! Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Reading People

Cid, So I'm curious...how will you do this? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Listening Limitations

Cid, You aren't alone. This happens to a lot of people. It really comes down to a CHOICE. You can keep doing what you've always done however you may be able to reach MORE students if you do something differently. Maybe give it a try? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Listening Limitations

Cid, Hmmm...Good question. Sometimes a summary of what the person said is enough to confirm that you've heard them and then you can move the conversation onto another topic. Also keep in mind that a long-winded answer could be a result of the question that was asked. Perhaps using words to hone in the response such as "specifically" or "in the past year" might help focus them to a narrowing topic and thereby a shorter response? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Improving Communications

Sherri, So your response indicates a very thoughtful, focused approach with affirmation the message was understood. Is this right? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Dissecting the importance of SMART goals

Julie, that's a great point. It sounds like you prefer to have goals as well as different action steps to go along with them. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Following Up

Daniela, thanks for sharing this. It sounds like you are looking to make the experience as easy for possible for the student. I'm curious, what's the typical response you receive from these students? Dr. Jean Norris

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