Dr. Jean Norris

Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education.  I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean.  My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer.  Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards.  To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Activity

Clay, sure that can be a challenge. What have you done to balance these topics in the past? Dr. Jean Norris
I appreciate your feedback here Diane. I like the idea of giving the student something to do while you are not in the room. This will help keep them engaged while you are away for a moment. Dr. Jean Norris
Diane, thank you for sharing your experience here. It sounds like you already have plan in place to make sure all messages are returned in a timely matter. Keep up the good work. Dr. Jean Norris
Clay, thanks for sharing this. It sounds like you have a plan in place to continue to build rapport. Dr. Jean Norris
Clay, this is a popular one and I appreciate your honesty here. So now that you are aware of this, what steps will you take to overcome this? Dr. Jean Norris
Diane, that's great awareness. So my question to you is what steps are you taking to improve this focus? Dr. Jean Norris
David, sure asking questions can certainly help engage the student more. Dr. Jean Norris
Clay, sure. That is a great point. I found that sometimes the group members can answer the questions that another group member poses which will enhance the group dynamic. Dr. Jean Norris
Diane, that is a great point. Cultural differences can make or break rapport and so mirroring is a good technique to use here. Thanks for sharing this. Dr. Jean Norris
Clay, I wonder, what specifically about voice tone is so important? Dr. Jean Norris

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