Dr. Jean Norris

Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education.  I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean.  My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer.  Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards.  To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Activity

Lisa, great point. When we take into consideration any differences we can figure out a way to build rapport with the student and ultimately, that's what we want. Dr. Jean Norris
Mary Jane, that's a great point. The idea is to connect with your student in order to partner with them through the decision making process. Interrupting a student can hurt the relationship right off the bat. Dr. Jean Norris
Lisa, thank you for sharing this. This is great awareness. So what are some things you could put in place to help with this listening barrier? Dr. Jean Norris
Robert, thank you for sharing these techniques. It sounds like you have a plan in place to build rapport with your students which will ultimately help you partner with them through their decision making process. Dr. Jean Norris
Great point Diane. The method will help you use your active listening skills and start to understand some of the students' concerns. Dr. Jean Norris
Alberta, sure. That's a great point. I wonder, can someone have leadership skills without having the "management" title? Dr. Jean Norris
Diane, humor can be a powerful tool when used appropriately. I wonder, what has the response been when you have used humor in the past? Dr. Jean Norris
Clay, that is an interesting point. Humor, when used appropriately, can be effective and can break the ice. I'm curious, what types of responses are you receiving from those voice mails? Dr. Jean Norris
Robert, this is great awareness and so now that you know this, you can create a plan to move forward. Tell me, what would be your first step? Dr. Jean Norris
Robert, sure that makes sense. Thank you for sharing this piece. I'm curious, what do you do to check the understanding of that individual within the group setting? Dr. Jean Norris

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