You bring up some interesting questions Mehrzad. First off, you are correct that providing proper training, materials, and support are imperative for helping or leading an individual to achieve department goals. It's difficult to say what might prevent a person from making changes after receiving all of the above. Motivation could be part of the equation, but there could be so many factors influencing the motivation. How effective was the training? Are the materials sufficient to achieve the goal? How do relationships with co-workers and supervisors impact the the goal? The list of questions can be quite long. Asking the… >>>
