Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education. I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean. My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer. Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards. To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Website

https://www.nortonnorris.com and www.enrollmatch.com

Activity

Dr. Jean Norris

Discussion Comment

Your Communication Preference

Erica, Isn't this the truth! You definitely can see more signs than a simple text message can provide. What do you do when that is the preference of the other person however? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

What's Your Generational Style

Erica, You sound like a busy person. How does the awareness of your generational style help you in your work? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Breaking Bad Habits

Milagros, Yes, the WAY someone says something is sometimes more important than the words they use. Great observation. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Team Role

As you probably noticed in other posts, knowing your role in the team is a valuable benefit for all members. You mention that you would like to improve your organizational skills - what do you see as your next step in becoming more organized?

Dr. Jean Norris

Discussion Comment

Making a Positive Impact

It looks like you see the value in working in collaboration with other departments or levels of management at your organization. How can you personally encourage collaboration in your department?

Dr. Jean Norris

Discussion Comment

Your Communication Preference

These are great examples of using various communication methods and recognizing that we may have different preferences given the situation. Thank you for your post!

Dr. Jean Norris

Discussion Comment

How Do You Learn Best?

Thanks for sharing Rosemary. It sounds like you have a handle on your learning style. What do you think makes the 'authority' figure help you learn?

Dr. Jean Norris

Blog Comment

Admissions Training

Thanks for the feedback Erica. Asking strategic questions are a valuable skill indeed! Continued success!

Dr. Jean Norris

Discussion Comment

Inbound Calls at Your Office

Helping every student to feel important is an interesting challenge. What will you do differently moving forward?

Dr. Jean Norris

Discussion Comment

Improving Your Call Process

It sounds like there is an opportunity with the reception team at your institution. First impressions are so important and building rapport at every step in the process has benefits. What can you do to help improve the call process for you and your team?

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