Jay Hollowell

Jay Hollowell

About me

Please allow me this opportunity to welcome everyone to The Lounge! As someone who has had the honor of being in career education and corporate training for thirty years (gee, it makes me feel much older!), I can honestly say that I am the happiest professionally when having the opportunity to interact with fellow career educators - whether it be a training event, webinar, or medium such as this where we can collaboratively share our thoughts.

Activity

Discussion Comment
Loida, Thanks for reaffirming that the mission is a living document that reflects the foundational purpose of the institution! Jay Hollowell
Discussion Comment
Sandra, This is an interesting comment about the mission statement helping to set boundaries. I actually never thought of it that way, however, it makes perfect sense. The mission truly is a guiding factor. Thanks! Jay Hollowell

Hi Tina, Thanks for your comments. You, as well as so many participants, have rightfully mentioned how important timeliness is in addressing student concerns. As referenced, the real cost of student dissatisfaction stemming from a break of trust is that students can become demotivated in their career and life pursuits. As career educators, our culture of compliance goes far beyond compliant actions. It goes to the very core of why our institutions exist - to help students achieve their career goals and obtain a ROI on their education and training - a matter so much more of focus than in… >>>

John, Well thought out comments, thanks! It truly can be a snowball effect, so to speak. Jay Hollowell
Thanks Jodi, To your point, documentation is key to transparency, thanks! Jay Hollowell
Dimitrios, Agreed as well, it's all about student outcomes! Jay Hollowell
Discussion Comment
Hi James, Thanks for your comments! You reference the important link between the institution's mission statement and the core values that everyone should share. The mission certainly supports this. Jay Hollowell
Thanks Brian, You're right, and the first point of contact is so important to building that professional relationship of trust. Jay Hollowell
Emily, Thanks, I particularly like your reference to the importance of the catalog to those employees who may not directly interact with students - as you note, the catalog is for everyone! Jay Hollowell
Thanks Victoria, you're right, training is the key! Jay Hollowell

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