As an instructor it is a good idea to know what services are available to your students. By knowing what these services are and how they support students you will be able to more accurately focus on referring students when a need arises.
Start with the admissions department. How does admissions personnel work with potential students? What do they tell them about the programs, curriculum, instructors and support services? By knowing this information you will know what the students know in relation to their entering the course either onsite or online. This way you can target your conversations with the… >>>