Compliance is essential if a college is going to meet all of the accreditation and certification requirements.  College personnel need to be current on the latest compliance issues as they make program and course additions and revisions. This group is for college personnel who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Marketing | New discussion by Laura Obenreder

i agree, it is important to advertise correct information so that prospective students are not mislead. the U.S department of lablor does provide the accurate inofrmation that we as admissions reps ca...

Cataloge/ Enrolment agreement | New discussion by Laura Obenreder

It  is the responsibility of  admissions and the college to provide to the student the catalog and where to find the information they need about policys and procedures. I...

Enrollment | New discussion by Laura Obenreder

Prospective students are looking for a career change or to start a new career so that they can make a better life..upfront they need to know the demand or work force future and income they can ex...

Ethics | New discussion by Laura Obenreder

Integrity!

retention | New discussion by Laura Obenreder

Students will be successful and graduate when we do the right thing. Prospective students rely on admission representatives to assist them and give them the correct guidance into a career th...

Ethics : What is in the Best Interest of the Student | New blog by Wesam Habib

I feel its important to be ethical when discussing options for a students future. Knowing what is ethical and what is not ethical is vital in helping someone make a decision with there career path. Ma...

Social Networking Sites | New comment by Jeanne Longbottom

We have a dedicated FB page, and to be honest, it can be a challenge. Students talk to each other with personal understanding of courses, policies and procedures which are not always accurate. As an...

Instructors | New comment by Jeanne Longbottom

The important information must be verified. If an instructor is not qualified to teach in a program that will hurt your program quickly. Students are not interested in wasting time with an...

Knowledge is Power | New comment by Jeanne Longbottom

I agree knowledge is power. Communication with a potential student must remain unbiased. While I believe 100% we have the best program for students that is not how to approach a potential student. ...

Meetings | New blog by Alan Evans

Should have more staff meetings