From this module, I learned that ethical enrollment requires focusing on each stage of the student journey, starting with building a genuine relationship and continuing through exploration, goal alignment, and follow-up. I also learned how important it is to approach admissions holistically by combining people skills, sales skills, product knowledge, and a strong professional attitude.
I plan to apply this by making sure I focus on understanding each student’s needs, goals, and concerns before discussing program details. I want to continue supporting students in making informed decisions while maintaining ethical standards and creating a positive experience throughout the enrollment process.
