It makes me considered crating a PowerPoint presentation for my school. Visual aids help prospective students to better gauge what it being said and connect.

This remind me of John Maxwell teaching on give value to people. It's all about knowing how to serve people, what are they thirsty and hungry for and satiating that desire. The same is without our educational institution.

Having a positive attitude towards our work and personal actions allows us to advance and evolve correctly.
Likewise, it allows us to influence others in a purposeful and effective way.

• There is always room for improvement.
• It is possible to gain a higher percentage of applicants through the admission process.
• Build a relationship with prospective students and make them feel prioritized.

I understood the listening skill section and had 100% but the final quiz with sales, people, attitude, and product knowledge took me several tries. I best understood the importance of the connection which is accomplished through listening. The listening questionnaire made me re-evaluate the way I listen. Fact finding and I even stop listening if I know what the other person is going to say. I will work on these issues.

Listening IS the job. Thus, learning how to repeat, rephrase, and reflect serves to help you do your job effectively. It takes practice and understanding the levels 1-3 from "it is all about me" to "hyper focus listening" to "being aware of the emotions of the exchange".  

Body Language is 55% of how communication is interpreted. Making the student feel comfortable is an important aspect of the connection process. Being aware of body language is pertinent for establishing the goal of agreement. 

The goal is to initiate new relationships. This starts with honesty about the program with a genuine effort to help them. To act as a leader, one must solve problems by seeking agreement and ALWAYS follow up.

Giving an example of an experience from another student and then asking them what they see as a benefit good strategy. I believe this is a good lesson for seeking common ground towards agreement.

Listening is important in any business. However, helping someone enroll in the school will change their life course and conversations must be taken seriously so that it is a good match and mutually beneficial. Learning about the listening strategies when one on one or in a group is pertinent to establishing a relationship and being able to properly place the student. Very helpful module.