<p>It was an interesting experience.&nbsp; I am already doing&nbsp;ED104 material&nbsp;in the&nbsp;classroom.&nbsp; A few of the situations I have not experienced yet.&nbsp; I believe proper advance planning and prep will address most future issues and the way in which they will be handled.&nbsp; I especially enjoyed the Harvard Business videos.&nbsp; Lots of good reminders of what TO DO and what NOT TO DO!&nbsp; In the business enviroment, I received much of this type of training over 15 years ago.&nbsp; The material is very similar to what I have been exposed to.&nbsp; The only real difference is that this information has been targeted and delivered especially for educators.</p>