Steven,
Thanks for your observations. You're right, in many ways, the milestones and benchmarks or as tough because they help to hold us accountable as to timely completion and, as you noted, must have the same qualities as the goals themselves. Balance is key! I have seen some managers, for example, have an escalation of commitment where they won't let a project go when it's time to cut the losses and others who just give up too soon. Your response is very well thought out!
Jay Hollowell
