Dumping is the lack of providing support and tracking progress.
Stephen,
Although your response was brief, you are essentially correct. Dumping has more benefit for the delegator with little thought or attention given to the employee. It is done in order to remove tasks from the delegator's plate rather than to develop the skills and experience of the employee. Delegators do provide support and do track progress because the ultimate responsibility for the successful completion of the task continues to rest with the manager/delegator.
Dr. Patricia Kapper
Unlike effective delegating, dumping usually consists of assigning only tedious, mundane tasks to your staff and does not develop a level of trust or communication between you and your staff.
Crystal,
True. In that communication, it is important to determine the development needs of the individual so you can tailor the delegated tasks to that need. Next, it is the manager's responsibility to monitor progress and guide when necessary. Too often, delegation is simply a way to clear the manager's desk of those mundane tasks you talked about rather than allowing it to be an actual learning experience.
Dr. Patricia Kapper
What is the difference between delegating and dumping? What characteristics define a successful delegation process?
