Robert Pearl Starks

Robert Pearl Starks

Location: phoenix, arizona

About me

As Vice President of Product Development, I lead cross-functional teams of designers, developers, QA testers and product stakeholders to develop, launch, and improve products customers need and love. 

Previously, I've worked in a variety of leadership roles in education / learning & professional development. Through my experience, I've become accustomed to working across departmental silos and with various stakeholders (executives, end-users, faculty, staff, students / learners, alumni, parents, regulatory agencies, partners and employers) to facilitate collaboration and advance common goals. In my previous roles, I've advocated for student needs and driven organizational change that helped educators do their best work, students thrive in their careers, and employers connect with quality talent.

Despite different contexts, a common theme in my career journey has been to do work that contributes to a mission which improves people's lives. It's also always been important for me to work with an organization whose values align with my own. I'm a listener, empathizer, customer advocate, servant leader, and lifelong learner. I'm never satisfied with status quo, I constantly strive for "better," and I'm driven by genuine curiosity to solve complex problems.

“Work to become; not to acquire.” -Elbert Hubbard

Interests

social media, career development, training, higher education, web 2.0/3.0, career services, leadership, marketing

Skills

social media, marketing, training, consulting, management, strategic planning

Activity

Discussion Comment
Glenn, Measurement can be challenging depending on what the objectives are but it sure would help demonstrate the value in your strategy and the many results it can produce. If you have further questions about measurement, feel free to ask either in the forums or even in the Lounge, which is the social learning network you can continue your learning in after the course. It allows for continued exchange of ideas and information. Thanks Glenn! Robert Starks Jr.
Discussion Comment
Glenn, I'm wondering if you have considered contests that might engage students as well as align with your goals of increasing student participation with the Career Services department. I would imagine culinary students may also respond to "foodie" content such as recipes or images of unique dishes - have you experimented with this type of content? Perhaps a contest could encourage students to post images of their own dishes. Culinary offers so many creative and fun ways to engage students while helping their professional development. Thanks for sharing Glenn! Robert Starks Jr.

Glenn, Here are some resources relevant to culinary you may find helpful: http://mashable.com/2009/07/30/social-media-foodies/. I think number 9 on the list is a particularly valuable resource because it is a wiki-based site allowing people to contribute and share everything from recipes to ideas. Bakespace.com is another great online social network for "foodies." Other notable social tools to explore that may be relevant for you depending on your goals are www.cooklet.com, www.mopac.com, www.foodpals.com, and www.wearechefs.com. This is why research is such a huge part of the strategy development process. Finding relevant audiences can be challenging since there are so many emerging tools… >>>

Katya, Excellent question. How does one manage the balance between disclosure of information and protection of information? This is a personal question as well as a social/cultural question raised by the trends in society and human behavior that we are seeing because of social media. There are multiple things one can do to manage their online information in the context of leveraging social media as a professional tool. If one decides they would like to use social media platforms professionally, they may want to consider having separate accounts - one that is for personal life and personal interactions among close… >>>

Glenn, Do you use any of the Dashboard management tools mentioned in the course such as Hootsuite or Seesmic? These Dashboard services can help you automate posts by scheduling them in advance and can help you be more efficient with time management. Depending on what your strategy is, other tools may help you with your posts. For instance, sharing content can be a challenge because you need to find the content. This is content curation. Establishing listening posts to monitor relevant information published on the web can allow you to curate content to share with your audience that they would… >>>

Katya, Excellent forum post and excellent question. How and to what extent social media should be considered in employee reviews will be dependent upon the goals of the department, the individual, the organization, and the role social media plays in achieving those goals. For instance, if a Career Services department were to determine that a social media strategy should be used by each Career Advisor for employer outreach defined by increasing one's employer network (relationships) in niche industries, social media goals could be established that align with this objective. Here is an example: A Career Advisor who does not have… >>>

Discussion Comment

Glenn, Thank you for sharing these excellent strategies. They will benefit others reading the forums. As the course indicated, there is a correlation between increased student usage of career centers and success in gaining employment. Research also showed that the more frequently students use career services, the higher their pay tends to be upon acceptance of a job offer. Thus, using social media to increase one-on-one meetings is something to be considered. One idea I'll share to use social media to increase student usage of your career center would be to run contests that bring them into the office. For… >>>

The Power of a Brand

When you think of brands you love, what comes to mind?  Ask any Apple user if they'd ever use a PC and they'd laugh in disgust.  Ask a Coke person what they think of Pepsi and they can't even believe you would ask such a question.  The point is that brands have power.  Brands influence people's thoughts, decisions, behaviors, and even their feelings.  A brand is the value perception placed on an entity and powerful brands influence people.  Now, if you haven't thought of your Career Services department as a brand, think again.

 

The>>>

Carl,

Can you further elaborate on your idea?  What skills are necessary to be in the classroom?  What skills do some students not possess?  Can you be more specific in this thought and explain?

 

Thanks.

Discussion Comment

Lesli, It sounds like you use Facebook for skip tracing to "track" down missing graduates. I am wondering if you use any other platforms and if you use them for anything other than skip tracing. Will you begin using some of the people search engines for skip tracing mentioned in the course? Informing students of the benefits of using LinkedIn is great as it is important for them. What about leveraging social media for reach, marketing, branding, engagement, and advocacy? What about building community and leveraging community for all the results described in the ROI section of the course? Do… >>>

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