Mellissa Heath

I learned the importance of understanding what student services offers students and understanding the marketing plan and having brochures, print ads etc.. available and keeping up to date on them.

I learned that the Enrollment agreement needs to be completed in its entirety and thoroughly explained to the potential student.  Also learned the importance of having a checklist available when meeting with potential students and creating a new student folder to keep all paperwork together.

I have gained an understanding of the requirement that all Admissions personnel must complete training prior to working in the role, terms and definitions that are important and the importance of starting a Resource Handbook and keeping it updated with the most recent information.  I intend to use the information learned to start a resource handbook for the institution and for those individuals that will be working in the Admissions role