Loren Kroh

Discussion Comment

Does anyone monitor instructors for compliance? How do you record the findings after the contact? Who's responsible for following up on issues that are discovered?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

What changes have you identified using this method? How do you communicate those changes to the students? Do acknowledge the role the surveys played?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

How do you do the personal outreach to get feedback? Is this done formally with the group or individually?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Mike, could you give some examples of these goals? Are they related to specific course competencies or broader, vocational goals? How often do you go through this process?

Loren Kroh

Discussion Comment

Intervention Strategies

What are the components of the academic performance monitoring system? Who operates the system and who monitors the monitoring?

Loren Kroh

Discussion Comment

School Commitment

What's the format of the executive level management meetings with students? How often do they occur? Are they open forum or by invitation? Are minutes taken and distributed?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

"... if we do a good job of meeting their needs ..." How is that monitored and measured? What kind of feedback do you get to indicate you're doing a good job?

Loren Kroh

Discussion Comment

School Commitment

Charles, how effective is the peer tutoring program? Many schools have such a program in name only. How are students selected to provide and receive this service? Is a faculty member available when the students meet? How do you assure and measure results?

Loren Kroh

Discussion Comment

Improving Retention

What do you do if your advisees don't respond to your emails? It's a positive gesture to reach out to them, but how do you interpret their failure to respond? No problems? Disinterest? Unwillingness to engage?

Loren Kroh

Discussion Comment

Improving Retention

Sounds like this could be a powerful tool. Do many of your colleagues use it too? What sort of topics do you survey? Do you share the results with your students? Have you had any technical problems?